My policies are my protection. Though after re writing my policies in order to be protected my sales have decreased slightly (Im assuming my policies present a risk people do not wish to take). But decrease or not I cannot be screwed over anymore.
But of course there are always those people who could care less what the policies say and threaten you. That is the worst and really gets to me. I'm very slowly learning how to speak to them and make people understand I am not a retail store. How do I get the threats to stop all together? I don't know.
Here is an etsy item I need to wear to remind me to just stay calm.
